Filing a Claim
Most in-network claims are filed automatically by your provider. For everything else, follow these simple steps.
How to file a claim
Step 1
Gather your information
Have your member ID, provider details, dates of service, and any itemized bills or receipts ready.
Step 2
Complete the claim form
Download the correct form for your benefit type below and fill it out completely to avoid delays.
Step 3
Submit to your carrier
Submit online through your member portal, by mail, or by fax using the details on your ID card.
Step 4
Track your claim
Most claims process within 2 to 4 weeks. Check status anytime in your carrier's member portal.
Carrier contacts
For claim questions, contact your carrier directly using the information below.
| Benefit | Where to find your contact |
|---|---|
| Medical | Member services number on the back of your medical ID card |
| Dental | Member services number on the back of your dental ID card |
| Vision | Member services number on the back of your vision ID card |
| Voluntary Benefits | Contact the voluntary benefits carrier listed in your enrollment confirmation |